Delivery: It takes about 1-2 weeks for product delivery (due to the epidemic, transportation time may vary, please understand.)
Shipping fee: Free delivery to Hong Kong, Kowloon and the New Territories (Ma Wan +$100, Tung Chung +$150, Discovery Bay +$200)
Returns and Exchanges: Returns and exchanges are not accepted (please refer to Returns and Exchanges for details)
Delivery details:
- There is no delivery on Sundays and public holidays.
- If the push path exceeds 50 meters, an additional charge of $100/piece will be required. The actual additional fee will need to be confirmed based on the situation.
- If the delivery address does not have an elevator, there will be a fee for delivery upstairs, which is estimated to be $150/floor. The actual additional fee will need to be confirmed based on the situation.
- If you need delivery at a specific time, please notify us in advance. If there is no notice and no one answers the door on the day of delivery, the customer will need to bear additional shipping costs of $200 per trip.
- If there are any errors or omissions in the delivery information, delivery may be delayed.
- Delivery is a continuous service. If you need to carry and push the goods by yourself in the middle, you need to handle the follow-up matters by yourself.
