Membership Terms
Membership program now accepting applications. Updated on 27/7/2025.
The membership program is managed and operated by Catelog. Services provided are strictly subject to its terms and conditions of service.
1. Application Procedures
1.1 Customers may apply for membership at Catelog and start using the membership services.
1.2 Each member may only hold one membership number at a time. If duplicate registration is discovered, all memberships, including points*, will be deleted without further notice.
1.3 Membership is for the exclusive use of the Catelog member and is not transferable.
1.4 Catelog reserves the right to make the final decision on membership approval.
2. Member Account and Password
2.1 Members must maintain proper confidentiality of their account and password and are legally responsible for all activities and events conducted under their account. Catelog assumes no responsibility for any unauthorized use of their account due to hacking or negligence. If a member becomes aware of any unauthorized use of their account or security breach, please contact Catelog immediately.
2.2 Members can log in to their account at any time to check their account information and purchase history.
3. Modification of Member Service Content and Terms
Catelog reserves the right to change the membership program structure, benefits, and other features, including the terms and conditions, at any time, or to terminate the membership program. Any changes will be made without prior notice. Members' use of any program and benefits constitutes acceptance of any such changes and updates. Catelog is not responsible for any losses incurred as a result of such changes and updates. In the event of any dispute, Catelog reserves the right to make the final decision.
4. Personal Information Collection Statement
4.1 The personal information provided by members is voluntary and will be used for the operation and administration of the Catelog membership program, including the calculation, administration, and redemption of points; as well as for future data collection, program development, and the provision of communications and information to members. Failure to provide or update such information may result in Catelog being unable to provide the intended membership services and benefits, and may result in membership termination. Failure to provide your name and email address will result in your inability to register as a member and purchase from Catelog .
4.2 Catelog will not publish, edit, or disclose any user's personal information or any non-public content stored within the Catelog membership service. Such personal information will only be used to provide members with the latest news, information, and services. Members have the right to refuse to receive any promotional information.
4.3 Members are responsible for updating Catelog on their latest communication methods. Catelog will not be liable for any losses incurred as a result of a member's failure to notify Catelog Hong Kong Official Online Flagship Store of their latest communication methods. Members may notify Catelog Hong Kong Official Online Flagship Store of any changes to their personal information directly through Catelog or by emailing info@caterloghk.com/ .
5. Notices
5.1 All notices sent to members will be sent to members via web pages, emails, letters or any other public forms, including modifications to the terms of service, changes to service content or other important matters.
5.2 The above terms and conditions are subject to change without prior notice.
5.3 In case of any disputes, Catelog Hong Kong Official Online Flagship Store reserves the right of final decision.
